Key takeaway:

Discover how Innings, an Australian acquisition fund, scaled faster by outsourcing critical back-office tasks to Teamified. With global talent handling day-to-day ops, their team refocused on strategy - accelerating growth and unlocking greater business value.

Content guide

1. Challenge 2. The Teamified solution 3. Results 4. Conclusion

Innings and its challenge

Innings, founded by Ryan Ebert, is an acquisition fund company with a mission to preserve and grow the legacy of Australian SME businesses. They help companies transition to their next phase by engaging directly with business owners and intermediaries to identify acquisition opportunities and implement strategic enhancements.

Having built and sold several businesses in the healthcare industry, Ryan was no stranger to the demands of entrepreneurship. However, scaling Innings presented new challenges, particularly around business development and operational efficiency, such as reaching out to potential business owners looking to sell and transition, organising meetings, market research, and managing the acquisition process end-to-end. Ryan realised that handling everything alone could hinder progress and limit growth.

Innings needed to resource critical back-office functions to free up internal teams for strategic growth activities. The challenge was to do so cost-effectively while maintaining the operational efficiency and service quality needed to successfully scale.

The Teamified solution:

Innings partnered with Teamified to bring in a dedicated virtual assistant who could support essential operational tasks. Through this collaboration, Teamified helped Innings manage administrative functions more efficiently without compromising quality.

This allowed Ryan and the in-house team to focus on high-value strategic activities, such as business development - engaging with business owners and intermediaries to identify and facilitate acquisition opportunities. Through a relationship-driven approach, Teamified successfully integrated with Innings’ evolving needs.

Results and impact

With the help of Teamified, Innings optimised operations, scaled efficiently, and strengthened its strategic focus. Key results from the partnership include:

Accelerated operational efficiency
By resourcing key back-office functions, Innings was able to streamline day-to-day operations, freeing up internal teams to focus on strategic growth initiatives.
Cost-effective scaling
Teamified’s global talent pool provided Innings with access to world-class professionals at a fraction of the cost of hiring locally.
Strategic focus and enhanced business value
As outsourced staff handled operational tasks, Innings was able to concentrate on building relationships with business owners and intermediaries, prioritising the acquisition of SMEs to expand its portfolio

Strong sense of community and tailored support
Beyond providing resources, Teamified fostered a sense of community for Innings, enabling Ryan to connect with other business owners facing similar challenges. This network offered valuable insight and support for Innings, which greatly assisted them in refining their approach to overall business transitions and driving growth efficiently.

Conclusion

How Laura made a difference

As Innings grows its portfolio, Teamified remains a trusted partner in providing highly-performing outsourced staff who support scalable and cost-effective growth. By outsourcing key operational tasks, Innings can concentrate on building relationships with business owners, streamlining acquisitions, and ensuring a smooth transition for businesses as they enter their next stage of growth.

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Innings leverages Teamified to elevate customer acquisition efforts and operations