Teamified data security and compliance

Scale with confidence. Your information’s security is our priority.

At Teamified, we work closely with clients to uphold a holistic security framework, recognising that data protection is a shared responsibility. To ensure the highest level of protection, we implement a comprehensive, multi-layered security approach that combines advanced technology, rigorous processes, and industry best practices.

ISO-standard security controls in key operational areas

We maintain the highest standards in client data protection by employing ISO-standard security practices throughout critical operational aspects like organisation, HR, and asset management.

Organisational security

Best practices are consistently applied through a secure and structured approach to team management, resources, and processes.

Human resources security

ISO standards applied to HR: thorough background checks, access control, and employee training.

Asset management security

Asset management, including sensitive data protection, follows ISO-aligned security controls for classification and tracking.

Security measures in place

We use strong IT data privacy protocols to ensure the confidentiality and integrity of all data shared in our systems. To further secure devices, we use Client MDM (Mobile Device Management) solutions, which include:

Endpoint security

Disabling USB ports and optical drives to prevent unauthorised data transfers.
Encryption of hard drives to secure sensitive data.
Installation of approved antivirus software on all Windows-based systems for comprehensive threat protection.
Endpoint protection to safeguard devices from cyber threats.
Regular patch updates to keep systems secure with the latest security fixes.

User security

Multi-factor authentication (MFA) enabled for certain critical systems for an extra layer of security.
Audit security and privacy for all third-party companies with customer data access.
Clear information security policies prohibiting unlawful activities and unauthorised commercial use of systems.
A strict prohibition on the use of personal ICT equipment for company-related activities.
Regular phishing reports and security audits help maintain vigilance and compliance.
Zoho turns on location services for employees when they log in and out.

Network security

Unified threat management (UTM) devices for comprehensive data and content filtering.
VPN use as handled by clients.

Platform and  service security

We designed the Teamified platform to provide our clients with a seamless bridge between their business and global talent. While we know our platform collects data to enhance functionality and user experience, security is at its core. We use multi-layered protection and stringent security protocols that align with industry best practices and standards.
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In addition, we comply strictly with relevant data protection regulations to ensure that your sensitive information remains confidential. With our strong security measures, you can confidently focus on your core business, knowing your data and operations are protected.

The Teamified platform is protected using the latest in Cloudflare and Azure SQL security services to keep sensitive data safe from cyber threats, DDoS attacks, and data breaches.
Third-party penetration tests for PCI compliance and to identify potential vulnerabilities against cyber threats, DDoS attacks, and data breaches.
Use of Azure SQL services to securely back up all Teamified data to preserve them in case of failure.
Support of Google-based SSO (Single Sign-On) to enhance authentication security.
Password security for non-SSO products: 
I. Salted and hashed passwords before storage. 
II. Auto lockout after four failed attempts. 
III. Recorded login attempts for monitoring. 
VI. All frontend-to-backend communication is secured using JWT tokens with Microsoft authentication libraries.
Teamified services are deployed using containers built with the latest patches applied regularly to ensure prompt remediation of known vulnerabilities.
Clients manage employee devices and ensure compliance with their internal security policies.
Customer complaints are handled through an Account Manager, with escalation to the COO when necessary.

The Teamified platform is protected using the latest in Cloudflare and Azure SQL security services to keep sensitive data safe from cyber threats, DDoS attacks, and data breaches.
Third-party penetration tests for PCI compliance and to identify potential vulnerabilities against cyber threats, DDoS attacks, and data breaches.
Use of Azure SQL services to securely back up all Teamified data to preserve them in case of failure.
Support of Google-based SSO (Single Sign-On) to enhance authentication security.
Password security for non-SSO products: 
I. Salted and hashed passwords before storage. 
II. Auto lockout after four failed attempts. 
III. Recorded login attempts for monitoring. 
VI. All frontend-to-backend communication is secured using JWT tokens with Microsoft authentication libraries.
Teamified services are deployed using containers built with the latest patches applied regularly to ensure prompt remediation of known vulnerabilities.
Clients manage employee devices and ensure compliance with their internal security policies.
Customer complaints are handled through an Account Manager, with escalation to the COO when necessary.

Business continuity and recovery management

Our business continuity plan (BCP) is designed to minimise downtime and protect critical business functions during disruptions - ensuring your operations remain safe and uninterrupted.

Backup power sources and generators during crises to ensure uninterrupted operations.
Multiple ISP connections from reliable providers with automatic failover for continuous connectivity  during outages.
Zero downtime strategy to maintain seamless service availability during disruptions.
Cloud backups and data recovery drills to prevent data loss.
Clear fire exits and evacuation routes in buildings to ensure safety in the event of an emergency.
Sprinklers, central fire detection panels, and marked fire exits for workplace safety.
Comprehensive offboarding process that includes revoking access to accounts, passwords, and proximity cards to prevent unauthorised use.

Protection beyond data security

Beyond data security, we enforce employee screening, compliance measures, and strict physical security to safeguard our workplaces from unauthorised access.

24/7 CCTV surveillance, biometric access controls, and security personnel in our buildings.
RFID (radio frequency identification) proximity cards to regulate entry and exit in access doors.
Strict background checks and clearances from local community councils and the National Bureau of Investigation for Filipino employees.
Strict background checks and screening via A-Check Global for Indian and Sri Lankan employees.
Brazilian, Egyptian, Japanese, and South Korean employees undergo thorough background checks following their national security and employment regulations.
Employment contracts, including NDA and non-compete clauses.
A zero-tolerance workplace harassment policy (POSH) for the safety and security of all employees against any form of harassment.
A dedicated security team (COO) ensures strict enforcement of security policies.