Your Customer Support and Client Services team, outsourced and optimised with Teamified

Build your team

Your Customer Support and Client Services team, outsourced and optimised with Teamified

Build your team

Slow response times and inconsistent service can cost you customers. Teamified helps you build responsive customer support or client services teams that protects your brand and keeps clients coming back.

Whether you need to expand your support function or add structure to your team, we help you scale with customer-focused professionals who deliver.

Outsourcing done right, and nothing like the average

With Teamified, you’re not just outsourcing - you’re building a high-performing extension of your local team. We handpick talent who align with your workflows, compliance needs, and culture, delivering the consistency, quality, and long-term impact your business needs to grow.

Customer support and client services roles that drive results

We cover a wide range of customer support and client services roles to support your day-to-day operations and long-term growth. Our talent brings the skills, tools, and experience needed to deliver measurable results to your team.

Here are some of the most in-demand roles we help fill:

Why Teamified is a smart choice for outsourcing your customer support and client services needs?

Cost savings that make an impact

Save up to 70% on hiring expenses while gaining access to high-performing professionals at a fraction of the cost.

Faster hiring,
faster results

Kickstart operations sooner with talent hired 50% faster than traditional hiring methods.

Scalable support
for business growth

Quickly adjust your team size to meet business needs with full-time professionals ready to grow with you.

Smarter hiring and team management
with our platform

Our purpose-built platform makes hiring, onboarding, and managing your offshore team easy - all in one place.

Reliable teams 

built to last

Lower turnover with committed professionals supported by Teamified’s 93% culture score.

Coverage that
extends beyond

9 to 5

Support that spans time zones, giving your business added flexibility and faster turnaround.

Data security you can trust

Protect your financial data with secure, industry-standard practices. We prioritise confidentiality and ensure compliance with international security protocols.

Data security you can trust

Protect your financial data with secure, industry-standard practices. We prioritise confidentiality and ensure compliance with international security protocols.

Hiring standards for customer support and client services talent

Proven expertise in  
Customer Support and Client Services
ROLES

We connect you with professionals with real-world experience and deep functional knowledge across

Customer Support and Client Services

functions.

CUTURALLY ALLINGED
Customer Support and Client Services
MEMBERS

We assess values, communication style, and work approach to ensure every

Customer Support and Client Services

hire fits seamlessly into your company culture.

CERTIFIED AND UPSKILLED 
Customer Support and Client Services
TALENT

Many of our

Customer Support and Client Services

professionals hold relevant certifications and receive ongoing training to stay current with tools, systems, and industry standards.

See where your next customer support and client services team could be from

We connect you with professionals with real-world experience and deep functional knowledge across finance and accounting functions.

PHILIPPINES

  • Top outsourcing destination in the world
  • High English proficiency
  • Strong service culture
  • Highly skilled workforce for professionalism and dedication
  • Cost-effective talent
  • Flexible to work across various time zones
  • Government-backed outsourcing sector ensuring stability
  • Strong expertise in in-demand industries

INDIA

  • One of the largest talent hubs for IT, software development, and engineering
  • Expertise in AI, data science, cloud computing, and back-office support
  • Strong analytical and technical abilities
  • Cost-efficient workforce with high-quality expertise
  • Ability to support 24/7 operations for round-the-clock productivity

SRI LANKA

  • Cost-effective outsourcing destination with a growing skilled force
  • Strong English proficiency with multilingual capabilities
  • Strong work ethic and cultural adaptability
  • Government-backed outsourcing sector ensuring stability

EGYPT

  • Highly skilled workforce
  • Competitive labour market
  • Multilingual talent pool (French, German, Arabic, and English proficiency)
  • Close cultural alignment
  • Government-backed outsourcing sector ensuring stability

BRAZIL

  • Thriving and cost-effective tech market
  • Strong English proficiency
  • Close cultural alignment
  • Expertise in AI, full stack development, and UX/UI design
  • Government-backed outsourcing sector ensuring stability

JAPAN

  • Highly skilled and educated workforce
  • Strong work ethic and reliability
  • Bilingual professionals with English proficiency
  • Cost-effective talent for specialised industries
  • Expertise in niche sectors such as engineering and manufacturing

SOUTH
KOREA

  • Expertise in software development, AI, and emerging technologies
  • Highly skilled and tech-savvy workforce
  • Strong work ethic and business culture
  • Government-backed outsourcing sector ensuring stability
  • Strong English proficiency

Teamified’s proven track record of client success

“The flexibility and cultural fit made a huge difference. It wasn’t just about filling seats; it was about finding the right people.”

-Nick Maait 

Butn

Teamified’s proven track record of client success

"The speed to execution with Teamified is dramatically higher than when we handled it in-house. It’s been a game changer for us."

-Ash Brown
Empiraa

Teamified’s proven track record of client success

"Teamified tailored their solutions to our business needs, growing with us rather than just handing us a resource, which has been a great part of our success."

-Ryan Ebert
Innings

Teamified’s proven track record of client success

“They're outsourced, but they’ve been part of our core team for years - some as long as our first employees. They work well, with great synergy between full-time Thriday employees and outsourced staff. No one feels separate - they're a big part of the team.

-Warren More
Thriday

Teamified’s proven track record of client success

"I encourage all founders to treat this no different than hiring a local resource. The best thing about Teamified? They find great talent, vet them, and give you the flexibility to be as involved as you want in the hiring process."

-Michael Nuciforo
Thriday

Frequently asked questions

What roles are covered under customer support?

Customer service reps, live chat agents, multilingual agents, client relationship managers, and tech support specialists.

Can your agents align with my brand tone and support scripts?

Yes. We ensure every team member is trained on your support style, tone, and escalation procedures.

Can I save costs by outsourcing client support?

Absolutely. Offshore support reduces salary costs by up to 70% while maintaining high customer service standards.

How quickly can I scale a support team?

We can help you build or scale a team in weeks - 50% faster than hiring locally.

Can the team support different time zones?

Yes. We can provide coverage for AU hours, or even evening/weekend support based on the client's individual requirements.

Do you offer multilingual support staff? How do you ensure customer data is protected?

Yes. We can recruit agents fluent in multiple languages, depending on your market needs.

We follow best practices in data security, including access controls, NDAs, and encrypted tools.

Outsource more. Achieve more.

From finance to marketing, IT to logistics, Teamified gives you on-demand access to world-class offshore talent that moves your business forward.

Raise the bar. Outsource customer support and client services talent that delivers.

Your privacy matters to us. See our privacy policy here.
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