Frequently asked questions
Outsourcing
What makes Teamified’s outsourcing model different from traditional hiring?
Teamified gives you top talent faster, with more flexibility and lower costs versus other providers. Plus, our all-in-one platform makes managing HR, payroll, and team performance easy. No long hiring processes - just top talent, ready to work, without the hassle.
What industries does Teamified specialise in?
We have experience working across diverse industries, including marketing, healthcare, financial services, legal, IT, retail, and more. Almost any role you need, we can cater. If you don’t see your specific role listed - no worries, we’ll source them for you.
I’m an SME business owner. Can I still benefit from outsourcing?
Absolutely! Outsourcing isn’t just for large enterprises. Small and mid-sized businesses can leverage outsourced teams to boost operations.
How fast can I get an outsourced employee onboard with Teamified?
Speed matters. Our streamlined process gets you the right talent 50% faster than traditional hiring. While traditional hiring takes 44 days to fill a technical role and 15 days for support, Teamified cuts that time in half, getting you the right talent as quickly as 22 days.
How does Teamified ensure high-quality hiring?
Our hiring process is thorough, with skills testing, interviews, and reference checks to make sure you only get the best talent. We take pride in identifying top-quality candidates who will truly make a difference for your team.
How do I get started with outsourcing a team?
It’s simple! Just tell us what you need, and we’ll match you with top global talent from Sri Lanka, India, Philippines, Egypt, Brazil, Japan or South Korea - wherever you prefer. Just give us the green light, and we’ll connect you with world-class professionals.
How do I ensure the right fit for my outsourced team?
We work closely with you to get to know your company inside and out, from culture to workflow, so we can match you with candidates who not only have the right skills but also vibe with your team and values. We don’t just find talent - we find the right talent.
How can you hire 50% faster?
With a pool of handpicked talent, expert recruiters, and a fast-track process, we match you with the right people in half the time of traditional hiring. Plus, we continuously assess new tools and provide ongoing training to our recruitment team - so our hiring process always stays sharp and efficient.
Can I visit my outsourced team?
Yes! You’re welcome to visit your team at our office spaces. We can help coordinate meeting arrangements.
Can I visit before committing?
Absolutely! If you’d like to see our operations firsthand, we can arrange a visit to our office spaces. This way, you can get a feel for our setup and meet stakeholders before making a decision.
Teamified's platform
Who can access the Teamified platform?
HR managers, hiring managers, and relevant stakeholders in your company can gain access. You can invite users directly through the platform. Learn more
What is the Teamified platform?
The Teamified platform is a feature-rich workspace we offer to clients that simplifies outsourcing by providing real-time visibility into recruitment, team management, performance tracking, and administrative tasks - all in one place. Learn more
What is the Teamified Shop?
The Teamified shop is a built-in feature on the platform where you can order equipment, swag, training vouchers, and rewards for your team members.
What is Performance Pulse, and how does it work?
Performance pulse is a feature on our platform that allows you to provide real-time feedback to your team. You receive monthly prompts to rate performance and can recognise top performers with rewards like vouchers or goodies.
I’m an existing client and I need to hire more staff. What do I do?
You can submit a job request through our platform by filling in key details about the role or using our AI-generated job description tool to speed up the process. Once submitted, the role will be open for recruitment, and we will match you with the best-fit candidates. Learn more
Do I have full control over my outsourced team’s workload?
Yes, this is exactly how Teamified’s model works. You set the priorities, delegate tasks, and oversee work just as you would with an in-house team. You can also use the platform to oversee your team and for real-time tracking.
Data security and compliance
What happens when an employee leaves Teamified?
Our comprehensive offboarding process includes revoking access to accounts, passwords, and proximity cards, ensuring former employees cannot access company systems after their departure.
How does Teamified’s platform maintain data security?
Our platform is secured using Cloudflare and Azure SQL security services, with multi-layered protection against cyber threats, DDoS attacks, and data breaches. We also use secure authentication methods, such as Google-based SSO and strong password protocols, to safeguard access. Learn more
How does Teamified protect my company’s data and privacy?
We implement ISO-standard security controls across key areas, including organisational security, human resources security, and asset management. Our IT security framework includes endpoint protection, user security, and network security. This includes encryption, antivirus protection, multi-factor authentication (MFA), unified threat management (UTM) devices, and regular security audits to prevent cyber threats. Learn more
How does Teamified ensure business continuity during disruptions?
We have a robust Business Continuity Plan (BCP) that includes backup power sources, multiple ISP connections with automatic failover, cloud backups, and data recovery drills to minimise downtime and protect critical business functions. Learn more
Do you have a Privacy Policy?
Yes. Our privacy policy can be found here. It outlines how we collect, use, and protect your personal information.
Pricing
How much can I expect to save by outsourcing with Teamified?
Expect to save up to 70% on operational costs compared to hiring locally. To get specific pricing, you may talk to a Teamified expert. Our team will provide a tailored quote based on your business needs and role requirements. Download the global outsourcing guide
Can I pay my team bonuses or commissions?
Yes, you have full control over performance-based incentives. We can facilitate bonus and commission payments through payroll.
Are there any hidden fees?
No hidden or extra charges - 100% guaranteed. Pricing is transparent and includes direct employee costs plus service fees for facilities and management. You may speak to a Teamified expert for a detailed breakdown based on your needs.
Are there any upfront fees?
No, you will start paying when your team reports to you for work on their first day.
Admin management and recruitment
Will my outsourced staff work onsite, hybrid, or remotely?
You may choose which work setup best suits your business needs. We provide onsite, hybrid, and remote work solutions. Wherever they’re based, we make sure that they’re equipped with the right tools and environment for success, all while maintaining data integrity.
Will I have full visibility over the salary and benefits of my outsourced staff?
Absolutely. We value transparency. You will have full visibility of this information on the Team Members tab inside the platform. Learn more
What can I expect in the hiring process? Do I get to speak to potential candidates?
Hiring outsourced talent with Teamified is similar to hiring in-house. We’ll source candidates, conduct initial screenings, and then set up an interview with you so you can meet and assess them before making a final decision. Learn more
How does Teamified ensure quality employees?
Our recruitment team works tirelessly to handpick the best candidates based on your job requirements. We conduct rigorous screening, skills assessments, and cultural fit evaluations. Plus, we provide ongoing training to keep our teams sharp and industry-ready.
Does Teamified offer full-time staff?
Yes, you can hire full-time, dedicated staff based on your business needs.
Operations
What happens if my outsourcing partnership with Teamified doesn’t work or go to plan?
We’re committed to making it work. If challenges arise, we’ll collaborate with you to resolve them - whether it’s refining processes, replacing talent, or adjusting workflows. If you choose to move on, you may terminate the agreement at any time with proper notice, and we’ll ensure a smooth transition.
Where are my outsourced team located?
We operate in multiple strategic outsourcing locations, including the Philippines, India, Sri Lanka, Egypt, Brazil, Japan, and South Korea. Learn more
What if my team member isn’t performing? How do I manage or replace them?
If your staff aren’t performing in line with expectations, please reach out to our account managers. We’ll provide you with a documented performance improvement plan, including a fair warning, evaluation period, and escalation process that can lead to termination. If you wish to dismiss a staff member due to performance, our account managers can offer advice on how that process works.
What are the working hours of my outsourced team?
Your outsourced team can work in your time zone or provide round-the-clock support based on your business needs. We source talent who are more than happy and willing to adjust their working hours to support your business needs.
I no longer need outsourced staff anymore. How do I terminate the contract?
We understand that business needs change. You can terminate the contract with proper notice, and we’ll take care of the offboarding process smoothly.
How does my business communicate with my outsourced team?
We recommend you use the tools you currently use internally. If you don’t have existing tools, your team can work with commonly used platforms such as Google Meets, Slack, Microsoft Teams, Zoom, Asana, Trello, Monday, and Skype.
Can we have our in-house people onsite to deliver training?
Yes, you’re welcome to have your team visit our offices for in-person training. We have meeting and training rooms available in our workspaces.
Can I manage my outsourced team directly?
Yes, you can manage your remote team directly. Treat them as you would any in-house staff. We encourage our clients to integrate their Teamified staff as an extension of their local teams for better collaboration and effectiveness. At the same time, we are here to support you when you need us.
Are my outsourced staff dedicated to my business, or do they work for multiple clients?
Your team 100% works exclusively for you. No shared resources. Your team member is hired specifically for your team and remains with you as long as you need them. If a role is no longer required, we provide support to help affected employees transition to other opportunities within Teamified.
Still have questions? Let’s chat.
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