How to hire Account Managers

How to Hire Account Managers: An Overview

Hiring the right account managers is crucial for maintaining strong client relationships and driving business growth. Account managers act as the bridge between your company and clients, ensuring satisfaction and identifying opportunities for upselling or cross-selling. Understanding how to hire account managers effectively means focusing on candidates who possess excellent communication skills, strategic thinking, and a customer-centric mindset.

Outsourcing the hiring process for account managers can streamline your recruitment efforts, saving time and resources. Companies like Teamified specialise in connecting businesses with skilled outsourced talent, accelerating the speed-to-hire without compromising quality. This approach allows your internal teams to focus on core business activities while ensuring you secure top-tier account management professionals.

The strategic value of outsourcing account manager recruitment extends beyond cost savings. It provides access to a broader talent pool, including candidates with specialised industry experience. This ensures your business gains account managers who can immediately contribute to client retention and revenue growth.

Steps to Identify the Right Account Managers for Your Business

Start by defining the specific skills and experience your business requires in an account manager. Consider factors such as industry knowledge, client portfolio size, and the complexity of accounts they will handle. Clear criteria help narrow down candidates who align with your company’s goals and culture.

Next, outline the key performance indicators (KPIs) that will measure success in the role. These might include client retention rates, upsell targets, or customer satisfaction scores. Knowing what success looks like enables you to assess candidates against measurable outcomes.

Involve relevant stakeholders in the hiring process to gain diverse perspectives on candidate suitability. Collaboration between sales, marketing, and customer service teams ensures the chosen account manager can effectively liaise across departments.

Finally, leverage outsourcing partners like Teamified to access pre-vetted candidates who meet your criteria. Their streamlined hiring process reduces time-to-hire and ensures you receive candidates ready to make an immediate impact.

Where to Find Qualified Account Manager Candidates

Finding qualified account managers requires tapping into specialised recruitment channels. Professional networking platforms such as LinkedIn offer access to a wide range of experienced candidates. Utilise targeted job postings and industry-specific groups to attract relevant talent.

Outsourcing companies provide a strategic advantage by maintaining pools of vetted account managers with proven track records. Teamified’s extensive network enables businesses to bypass lengthy recruitment cycles and connect directly with candidates who match their needs.

Industry conferences and events also serve as valuable sources for discovering skilled account managers. Engaging with professionals in these settings can lead to referrals and introductions to high-calibre candidates.

Consider partnering with universities or professional associations that offer account management certifications. These institutions often have graduates or members eager to apply their skills in real-world business environments.

Evaluating Account Managers’ Portfolios and References

Reviewing portfolios allows you to assess a candidate’s past achievements and client management style. Look for evidence of successful account growth, problem-solving abilities, and strategic initiatives that delivered measurable results.

References provide critical insights into a candidate’s work ethic, communication skills, and reliability. Speak directly with former employers or clients to verify claims and understand how the candidate handled challenges.

When evaluating portfolios and references, prioritise quality over quantity. Focus on examples that demonstrate alignment with your business objectives and the complexity of accounts similar to yours.

Outsourcing partners like Teamified often conduct preliminary reference checks and portfolio reviews, ensuring you receive candidates who have been thoroughly vetted. This adds an extra layer of confidence and expedites your decision-making process.

Learn how to save up to 70% by outsourcing versus local hiring costs – plus, get a free expert assessment to maximise your strategy!

Whether you're looking to scale your team with skilled remote Account Managers or simply explore offshore hiring options, we got you covered. Download your free guide now.